911 Software, INC - Creditline  Payment Processing Software Knowledge Base

Categories

Compliance and Industry Standards (3) Questions about Important Industry Regulations and Compliance	General Questions About Products and Company (2) General Questions	Operational Issues (27) Technical Issues That Come up During Operation of Software
Sales Process: Dealers & End Users (3) Articles Dealing with Purchasing The Software and Becoming a Dealer	Setup (6) Issues Pertaining the the Installation and Setup of the Software

Latest Articles ER: Cannot Find Transaction (JONAS)  Jonas programs can only accept 4 digit transaction numbers from the server.  CreditLine can handle up... (No rating)  1-19-2010    Views: 13    Lost Setup File Q. We have lost the setup file ccv_info.dat.  Is there a backup? A. Yes. Please see... (No rating)  9-16-2009    Views: 60    Lane Validation Error on Gift Cards Q. I am getting a Lane Validation Error. A. Usually, this is a problem with the account that requires... (No rating)  9-2-2009    Views: 83    Invalid Tip Amount / Tip Too Large Q. Whenever I attempt to finalize a transaction with a tip amount that is large compared to the initial... (No rating)  8-28-2009    Views: 78    Whch Operating Systems are Recommended and Supported? Q.  Which OS is recommended and supported? A. All Windows platforms are supported. However,... (No rating)  8-20-2009    Views: 92

Most Popular Articles Authorizations Do Not Batch Q. I have some authorizations that do not batch and remain stuck in the journal, even though otherwise the batch... (No rating)  1-27-2009    Views: 362    Merchant Accounts: Licensing and Changes Q. I am a merchant account provider/bank representative and I need to setup a new end-user with my account on 911...   1-22-2009    Views: 330    Duplicate Batch Error (Dup) Q. I get "ER: DUP" or Batch Duplicate error. A. Please see this payment processing software... (No rating)  1-28-2009    Views: 322    Transmission Failed Errors Q. I am getting Transmission Failed errors now, BUT the credit card software system used to work fine and NO...   1-23-2009    Views: 302    How Do You Compare to Competition (such as PCCharge and ICVerify)? In general, the following advantages were brought to our attention by our customers: Customer Service.... (No rating)  2-5-2009    Views: 299

Highest Rated Articles Merchant Accounts: Licensing and Changes Q. I am a merchant account provider/bank representative and I need to setup a new end-user with my account on 911...   1-22-2009    Views: 330    Buying a License  Q. I would like to purchase a license. What should I do?A. We are a wholesaler and all end-user support and...   1-22-2009    Views: 212    Transmission Failed Errors Q. I am getting Transmission Failed errors now, BUT the credit card software system used to work fine and NO...   1-23-2009    Views: 302    Which Version Should I Use For a Particular Processor? Q. What version of the credit card software should I use to be compliant with both PCI Security standards and the...   2-5-2009    Views: 216    Error 03 on HPS Q. I am getting Error 03 A. Most likely cause is that the account is setup for dialup, and you...   4-18-2009    Views: 154