Payment Processing Software   Payment Processing Software Knowledge Base    
[Main Topics] [CreditLine Manual]
Glossary    Contact Us
Search KB:  
   
Browse by Category

Search User Guide
Payment Processing Software Knowledge Base .: Operational Issues .: Error Messages .: Error: 401 UNAUTHORIZED

Error: 401 UNAUTHORIZED

This article is a part of the  Payment Processing Software / Credit Card Software Knowledge Base. 


Error 401 UNAUTHORIZED may be given by a processor (in particular 5/3rd Bank) if the account info is not correct.

Examples of incorrect account info

  • User Name or Password
  • Zip Code or State
  • Merchant Account or Terminal ID 
Please contact the merchant account provider

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com


How helpful was this article to you?

Related Articles

article SERV NOT ALLOWED / UNAUTHORIZED / NOT SUPPORTED
Q. Error SERV NOT ALLOWED or UNAUTHORIZED or NOT SUPPORTED A. There are two distinct causes for this, please...

  1-26-2011    Views: 40064   
article 401Unathorized / ER!401Unathorized
Fifth Third St. Pete IP platform requires a User Name and Password in the setup. If not specified, the...

  8-25-2010    Views: 2255   
article Datawire Error Message: Send Error 53, Receive Error 54, etc
The following errors may appear in Datawire powered processors (Global, FDC, etc). Send Error 53 Receive...

  3-17-2011    Views: 42655   
article Error 1158: Error Populating Strings while Installing
Error 1158: Error Populating Strings If you are getting this error while trying to install on Windows Server...

  8-29-2012    Views: 6126   
article Error-Code 506 Error Communicating With Host (Paymentech)
Q. Error-Code 506 Error Communicating With Host (Paymentech) A. This is a generic Paymentech error and...

  1-20-2011    Views: 7578   
article VXN Error. ER! Send Error=53
This is an error that is generated by the Datawire DLL. The error indicates a connectivity break at the host or...

  12-19-2012    Views: 57467   
article Error CID FORMAT ERROR
CID FORMAT ERROR is usually a result of improper info being received from the card reader. In particular,...

  3-1-2012    Views: 21318   
article SSL Error 62
If you are receiving an SSL error, you need update to the latest SSL certificate.

(No rating)  8-8-2016    Views: 5706   
article Error CV
Q. I am getting ERROR CV message. A. If you are entering the CVV number, it may be incorrect. Try...

  8-12-2009    Views: 3538   
article Error 03 on HPS
Q. I am getting Error 03 A. Most likely cause is that the account is setup for dialup (if...

  4-18-2009    Views: 3418   


powered by Lore
Copyright 2009 Payment Processing Software