Payment Processing Software  Credit Card Software Q&A

 

In general, the following advantages were brought to our attention by our customers:

Customer Service.

Without exception, our customer service has been rated as superior to any of our competitors.

Reliability. 

Several of our clients pointed out that reliance of some of our competitors, and in particular PCCharge, on the external components, such as external 3rd party database has reduced the reliability of the product. 

Database - external 3rd party database usage (e.g. PCCharge) creates severe synchronization issues, if corrupted. 911 Software uses integrated proprietory database.

Modem Drivers - windows modem drivers are slower and less reliable than the direct com port access that 911 is using.

Performance.

CreditLine is the fastest SSL TCP/IP and dial-up product available. This can be easily detected when running PCCharge through terminal services.

 

Value.

911 Software does not charge any fees per transaction. 

Companies like Mercury, Shift4 and ETS are middlemen that have to charge extra transaction fees to stay in business.

Please see product reviews for some comparisons to our main competitors.

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com