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Payment Processing Software Knowledge Base .: Operational Issues .: Merchant Account Adjustments .: Duplicate Batches

Duplicate Batches

 Payment Processing Software  Credit Card Software Q&A

 

Q. We have accidentaly double batched a merchant account. What now?

A. Do not panic! We have a simple procedure for fixing the issue: Batch Reversal. The double batching could also be caused by using very old versions which are not compatible with the latest processor requirements. Make sure to upgrade to the latest version!

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com


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